MyCrew - Support & Help
Need help with MyCrew? We're here to support you.
Frequently Asked Questions
How do I create a challenge?
Open the app, tap 'Create Challenge', choose your activity goal, invite friends, and set the prize pool.
How does MyCrew track activity?
MyCrew uses your device's motion and fitness data to monitor movement during the challenge period.
How do I invite friends to my crew?
From the challenge screen, tap 'Invite' and share the link or add crew members by email.
What happens if a challenge ends early?
The challenge closes on the scheduled end date. Activity already logged before that time still counts toward the final result.
How do I change notification settings?
Go to Settings, open Notifications, and update your reminder and crew update preferences.
How do I delete my account?
Open your profile settings, choose 'Delete Account', and follow the prompts to remove your account and data.
Need more help?
If your question is not covered here, our support team is ready to help.
Please include your challenge name, device type, and a short description of the issue.
Email: lanassami@gmail.com